Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or public holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available) so you can follow your package's journey.
Delivery Times
We ship internationally. Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing.
Please note that delivery estimates are not guaranteed and may vary due to factors outside our control, including:
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Customs clearance delays
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Local courier delays
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Public holidays
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Weather or other unforeseen disruptions
Shipping Costs
Shipping costs are calculated at checkout based on your location and order details.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to update once your order has shipped.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please contact our support team at justelectricthings@gmail.com with your order number, and we'll be happy to look into it for you.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to correct it before dispatch.
Contact Us
If you have any questions about your order or this shipping policy, please reach out to us at justelectricthings@gmail.com.